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Responsible Gaming

Kibaji Responsible Gaming – The Complete Guide to Safe Gaming

Gaming should be fun, not stressful. Kibaji wants every member to play with a clear head and within their own limits. That's why we provide all the tools and support needed for responsible gaming.

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The Pillars of Responsible Gaming

How We Ensure Safe Gaming at Kibaji

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Set Deposit Limits
You can set your own daily, weekly, or monthly deposit limit. Once set, it takes effect immediately. To increase the limit, a 7-day waiting period applies, protecting you from impulsive decisions.
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Session Time Limit
Decide how long you want to play before you start. The system will notify you when your time is up. It's easy to lose track of time while playing — this feature keeps you on track.
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Reality Check
Pop-up notifications appear at set intervals to show how long you've been playing and how much you've won or lost. These brief check-ins help keep you grounded in reality.
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Self-Exclusion
If you feel like you need a break, you can exclude yourself from the platform for a chosen period. Self-exclusion options range from 1 week to 5 years, during which you won't be able to log in.
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Set Loss Limits
You can set a daily, weekly, or monthly cap on losses. Once you hit the limit, the system will automatically end your session.
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Professional Support
If gaming is becoming a problem, don't keep it to yourself. Kibaji's support team can connect you with professional assistance organizations. You don't have to face this alone.

What does responsible gaming mean?

Responsible Gaming means using gaming as a source of entertainment – not as a way to earn money or escape from stress. Kibaji believes every member should enjoy gaming within their own budget and time limits.

Online gaming can be fun and exciting, but for some people it carries the risk of becoming an addiction. Recognizing that risk and acting at the right time is what responsible gaming is all about. With Kibaji's responsible gaming tools, you can stay in control at all times.

Gaming should always be about having fun. When it starts causing stress, conflict, or financial trouble, something is wrong. Reaching out for help at that point isn't a sign of weakness — it takes real courage.

10 Rules for Healthy Gaming Habits

To play responsibly at Kibaji, follow these simple guidelines:

  • Set a budget: Decide in advance how much you're willing to spend each week or month. This amount should be something you can afford to lose without it affecting your daily life.
  • Set time limits: Set a daily limit on how long you play. Make sure you're leaving enough time for sleep, family, and work.
  • Don't chase your losses: If you have a losing day, accept it. Placing bigger bets to try to win back what you've lost is the biggest mistake you can make.
  • Don't let emotions take over: Don't play when you're angry, upset, or under the influence of alcohol. Your judgment is impaired at those times.
  • Take breaks: During long sessions, step away occasionally — stretch, walk around, drink some water. Short breaks ease mental fatigue.
  • Don't treat gaming as a source of income: Gaming is entertainment, not a business. Keep it that way.
  • Be honest with your family: Hiding your gaming from family only makes things worse. Stay transparent.
  • Spend time with loved ones: Gaming can never be a substitute for your social life.
  • Only play with your own money: Never gamble with borrowed money or behind your family's back.
  • Don't be afraid to ask for help: If you feel like you're losing control, seek help immediately.

Kibaji's Responsible Gaming Tools

1
Deposit Limit
Set daily, weekly, and monthly caps on how much you can deposit. Activate or adjust them anytime from Account Settings.
2
Loss Limit
Once you reach a set loss amount, your session will automatically end. This keeps you financially protected from further losses.
3
Session Limit
Set how long you want to play in a single session. When the time is up, the system will automatically prompt you to take a break.
4
Cooling-Off Period
Take a break for anywhere between 1 day and 6 weeks. Your account will be inaccessible during this time, but it won't be permanently closed.
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Self-Exclusion
For a longer break, suspend your account for anywhere between 6 months and 5 years. Permanent closure is also available.
6
Reality Check
Pop-up notifications appear every 15, 30, or 60 minutes, showing how long you've been playing and your current wins or losses.
How to activate: Log in to your account → Account Settings → Responsible Gaming. You can also activate these tools through our support team.

How Limits Work — An Example

Say you've set a monthly deposit limit of ৳5,000. Here's how the system keeps you on track:

Weekly Deposit Limit80% Used
Monthly Loss Limit45% Used
Today's Session Time30% Used

* A warning will be sent when you reach 80% of your limit. At 100%, your session will end automatically.

Minor Protection

Kibaji strictly does not provide gaming services to anyone under 18. Age is verified at registration, and KYC documents may be requested when needed. We are committed to protecting minors as part of our responsible gaming policy.

If there are young children in your household, take these steps:

  • Use a password or PIN lock on your device.
  • Enable parental controls on your browser or device.
  • Never share your account details with anyone.
  • Keep your bank card and mobile banking app away from others.

Assess Yourself

If you answer "yes" to any of the questions below, it's time to seek help.

Spending more than you can afford?
Are you playing repeatedly to try to recover what you've lost?
Are you hiding it from family or friends?
Are you lying about your gaming habits?
Finding it hard to focus on work or studies?
Do you feel restless when you're not playing?
Are you playing with borrowed money or your family's funds?
If you answered "Yes" to 3 or more, please contact us at support@kibaji.ws or activate self-exclusion.
Warning
Gaming addiction is a real problem. It can lead to financial loss, family issues, and a negative impact on mental health. The sooner you seek help, the better the outcome.
Visit the FAQ for more information

Get Help

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Email
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Responsible Gaming FAQ

Yes, your balance is completely safe during self-exclusion. Once the period ends, you can log in and withdraw your balance as normal. Note that deposits and withdrawals are not permitted while self-exclusion is active.

Yes, lowering your deposit limit takes effect immediately. However, increasing it requires a 7-business-day waiting period. This is intentional — it helps protect you from impulsive decisions.

No. Your account cannot be reactivated before the self-exclusion period ends. This is by design — it prevents impulsive changes of mind in the heat of the moment. Once the period expires, contact our support team to reactivate your account.

Start with empathy, not judgment. Reach out to Kibaji's support team — we can connect them with professional support organizations. You can also request self-exclusion on behalf of a family member.

Yes, completely free of charge. Deposit limits, loss limits, session limits, reality checks, cooling-off periods, and self-exclusion – all tools are available to every Kibaji member at no cost. There are no extra charges for using them.

Play Responsibly, Stay Enjoyable

All responsible gaming tools on Kibaji are free to use. Set your own limits, take breaks, and keep gaming purely for entertainment. Register today and start a safer gaming experience.

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